Privacy Policy

Effective Date: 04/11/2025
Last Updated: 04/11/2025

At Cellular Hope Institute, we are committed to protecting your personal information and ensuring your privacy. This Privacy Policy explains how we collect, use, and protect your information, particularly when you opt-in to receive SMS communications from us. By using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

• Name, email address, phone number, and any other details you voluntarily provide through our contact forms or other communication channels.
• Information related to your interactions with our SMS communications, such as message delivery and response data.
• Browsing data, including IP addresses, browser types, and access times, collected through cookies and other tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide the services you request.
• To send you SMS communications, including appointment reminders, health tips, and promotional offers related to our services.
• To improve our website, services, and user experience.
• To comply with legal obligations or respond to lawful requests from authorities.

3. Sharing of Information

We do not share, sell, or rent your personal information to third parties for marketing purposes.

• Your SMS consent is not shared with third parties or affiliates for marketing purposes.
• We may share your information with trusted service providers or affiliates solely to deliver the services you request. These parties are contractually obligated to protect your information and use it only for the intended purpose.
• We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal process.

4. SMS Consent

By providing your phone number and opting into SMS communications, you consent to receive messages from Cellular Hope Institute.

• You can opt out of receiving SMS messages at any time by replying “STOP” to any message you receive from us.
• Standard message and data rates may apply.

5. Data Protection and Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your browsing behavior. This helps us improve our website and tailor your experience. You can manage your cookie preferences through your browser settings.

7. Privacy of Children

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe your child has provided us with personal information, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of our website or services after changes are made constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 Email: info@stemcellsgroup.com