Privacy Policy

We are devoted to preserving your personal information and take your privacy very seriously. When you visit our medical website and complete one of our contact forms that may be used for email marketing or SMS communications, we may gather personal information about you. This Privacy Policy explains how we collect, use, and disclose that information in compliance with applicable regulations.

Information Collection

Through our contact forms, you can voluntarily provide us with personal information such as your name, email address, phone number, and any other details you choose. Additionally, we may gather data about your browsing habits, such as IP addresses, browser versions, and access times. If you opt into SMS communications, we may collect your phone number for the purposes stated below.

Information Use

We use the personal information we collect to respond to your inquiries, inform you about our medical services, and send you marketing communications, including SMS messages if you have opted in. You can opt out of receiving marketing emails by clicking the unsubscribe link in the email, and you can opt out of SMS messages by replying STOP to any message you receive from us. Message and data rates may apply.

Information Dissemination

We do not sell, share, or rent your personal information to third parties for marketing purposes. In order to provide you with the requested information or services, we may share your data with our affiliates, service providers, or other third parties who assist us in fulfilling our business obligations. We may also be legally required to disclose personal information in response to subpoenas, court orders, or other legal processes.

Data Protection and Security

We take appropriate precautions to safeguard your personal data against loss, theft, misuse, and unauthorized access. However, no data transmission over the internet can be guaranteed to be 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We may collect information about your website activity through cookies and other tracking technologies. This data is used to improve our website and tailor your experience. You can control the use of cookies through your browser settings.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect their personal information. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Privacy Policy Updates

We may update this Privacy Policy from time to time. Any updates will be posted on our website, and continued use of our services after such changes will constitute acceptance of the revised policy.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us using the details provided on our website.

SMS Privacy Policy

At Cellular Hope Institute, we value your privacy and are committed to protecting your personal information. This SMS Privacy Policy outlines how we collect, use, and protect the information you provide when you opt-in to receive SMS communications from us.

1. Information Collection and Use
   When you opt-in to receive SMS messages from Cellular Hope Institute, we collect your phone number and any other information you voluntarily provide (such as your name or appointment details). This information is used solely to send you relevant updates, appointment reminders, treatment information, and promotional offers related to our services.
2. Consent and Opt-Out
   By providing your phone number and opting into SMS communications, you consent to receive text messages from Cellular Hope Institute. You may opt out at any time by replying STOP to any message you receive from us. Reply HELP for assistance. Message and data rates may apply. Messaging frequency may vary.
3. Data Protection and Security
   We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your information is stored securely and accessible only to authorized personnel.
4. No Sharing or Selling of Information
   We do not sell, share, or rent your personal information to third parties for marketing or any other purposes. Your information is used exclusively by Cellular Hope Institute to improve your experience and provide relevant updates.
5. Message Frequency and Content
   The frequency of SMS messages may vary based on your interactions with Cellular Hope Institute and may include appointment reminders, health tips, or special offers. We strive to limit messages to relevant and valuable content.
6. Required Disclosures in Privacy Policy and Terms
   Our Privacy Policy clearly states how we collect, use, and protect your information, including SMS communications. SMS disclosures include: “By opting in, you consent to receive SMS messages from Cellular Hope Institute. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit [Privacy Policy URL] and [Terms of Service URL] for details.”
7. Changes to This Policy
   Cellular Hope Institute reserves the right to update or modify this SMS Privacy Policy at any time. Changes will be communicated via SMS or posted on our website.

Contact Us

If you have any questions or concerns about this policy or how your information is handled, please contact us at:
📧 Email: info@stemcellsgroup.com