Terms & Conditions

Effective Date: 04/11/2025
Last Updated: 04/11/2025

By opting into SMS communications from Cellular Hope Institute, you agree to the following Terms & Conditions. These terms outline the types of messages you can expect to receive, how to manage your preferences, and other important details about our SMS services.

1. Types of Messages

By opting into SMS communications, you agree to receive text messages from Cellular Hope Institute. These messages may include, but are not limited to:

• Appointment scheduling and reminders.
• Post-visit instructions.
• Health tips and educational content.
• Promotional offers related to our services.
• Lab notifications and billing updates.

2. Message Frequency

Message frequency may vary based on your interactions with Cellular Hope Institute and the type of services you use.

3. Message and Data Rates

Standard message and data rates may apply to all SMS communications. Please check with your mobile carrier for details about your plan.

4. Opt-Out Instructions

You can opt out of receiving SMS messages at any time by replying “STOP” to any message you receive from us. Once you opt out, you will no longer receive SMS communications unless you re-enroll.

5. Help and Support

If you need assistance or have questions about our SMS services, you can:

• Reply “HELP” to any SMS message you receive from us.
• Visit our website at https://www.stemcellsgroup.com/.
• Contact us via email at info@stemcellsgroup.com.

6. Privacy Policy

Your privacy is important to us. For details on how we collect, use, and protect your personal information, please review our Privacy Policy at https://cellularinstitutecancun.com/privacy-policy/.

7. Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be communicated via SMS or posted on our website. Your continued use of our SMS services after changes are made constitutes your acceptance of the updated terms.

8. Service Availability

SMS services are provided on an “as-is” and “as-available” basis. We are not responsible for delays or failures in message delivery caused by factors outside our control, such as carrier issues or network outages.

9. Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact us at:
📧 Email: info@stemcellsgroup.com
🌐 Website: https://cellularinstitutecancun.com/